Returns & Exchanges

We want you to love your Ask & Embla jewelry, which is why we offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, certain products like earrings and body jewelry may be subject to specific return restrictions.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original Ask & Embla packaging, ensuring all tags and protective seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at your nearest authorized postal carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or store credit within 7-10 business days to your original payment method.